These are the terms and conditions that will apply to your purchased products from Waves & Wings and use for the wavesandwings.com website. We reserve the right to revise these terms and conditions at any time. Users are responsible for keeping themselves updated with such changes.DISCLAMER
Your use of wavesandwings.com (“Site”) is at your sole risk. We do not guarantee that the Site will be suitable for your purposes or requirements neither can we guarantee the site is free of inaccuracies or typographical errors at all times. Although we strive to display the correct texts, images and pricing on the Site errors may occur. We cannot be held responsible for any damage caused from using the Site or, for that matter, not being able to use the Site.
We do not guarantee all items included in the Waves & Wings web shop are in stock at the time of your order. All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers. In the unfortunate event that an item is unavailable, we will contact you shortly by e-mail.PRODUCT INFORMATION & BE AWARE THAT
SHIPPING & DELIVERY
- Colour differences between the colours shown on the website on your computer and the actual garments can depend on many factors including your computer display settings.
- All sizes and measurements are approximate and may vary slightly because our products are all made by hand.
- As appointed in ‘framewear highlighted’ on the Site; at this point our framewear can only be fastened to solid frames by the cord holder (which is the little stretchy part you will receive to connect the frame wear to your glasses).
- Intense hugging while your glasses are hanging on your chest attached to your frame wear may crush your glasses so be careful.
- Our framewear is not intented for extreme sports, although the quality is high materials are delicate and may fade getting in touch with salty sea water or sweat.
Orders are processed and delivered Tuesday through Saturday by POSTNL excluding federal holidays. We aim to deliver within 1-2 working days within the Netherlands from the date of purchase unless it is concerning a pre-order. All orders include a tracking number, which will be send to you by mail.
For international purchases, we ship to the following countries;
- Austria 15,50
- Belgium 10,00
- Denmark 15,50 (excl. Faroe Island and Greenland)
- Finland 15,50 (excl. Aland Island)
- Germany 10,00 (excl. Island Helgoland, and area of Busingen)
- Ireland 15,50
- Italy 15,50 (excl. Campione d'Italia, Livigno, San Marino and Vatican City)
- Portugal 15,50
- Spain 15,50 (excl. Canary Islands, Ceuta and Melilla)
- Sweden 15,50
- United Kingdom 15,50 (excl. Isle of Man, Jersey and Guernsey)
Shipments inside European Community take about 2-5 working days from the date of purchase. We are not responsible for any lost or stolen packages or delays in shipment related to issues the postal service or carrier may have.
We aim to be really fast at picking and packing, so please note that once your order has been placed and you have received an order confirmation email, you may not be in time to make any changes to your order. If you wish to make changes to your placed order, or if there is any mistake made in registering customer contact or address details when placing the order, it is your responsibility to contact Waves & Wings Customer Service immediately.
If you would like to return your item(s) for exchange or refund, please send an email to firstname.lastname@example.org and let us know what you'd like to return, the reason for your return and if you would prefer to exchange your item(s) or have a refund. Exchange is only possible as long as we have stock. Returns must be in original condition, with all the original packaging, including a copy of the invoice. Once your email is confirmed, you will receive the address to send your return to.
Please note on returns for exchange or refund the purchaser is responsible for all shipping charges. We strongly recommend that you insure your return and get proof of delivery in case your package gets lost in transit.
PRIVACY & SECURITY
We respect your right to privacy at wavesandwings.com so personal information saved at the Site will be handled with utmost care. We collect only information necessary for us to complete your order or to contact you regarding the status of your order. This information includes your name, email address and shipping address. We do not store your credit card information.
Waves & Wings will not rent or sell your name or personal information without your permission. This information is completely anonymous. We use this information to improve the user-friendliness and functionality of our site.
COPYRIGHT & TRADE MARK NOTICE
All trademarks, graphics, images and content on the wavesandwings.com website or any form of this material used through our social media channels are owned exclusively by waves & Wings. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use. You may not publish, duplicate or otherwise distribute these materials to others; the use of any Waves & Wings trademarks or symbols without our express written consent is strictly prohibited.
We are not responsible for any third party websites or services that are linked to our website. This includes social networking websites such as Facebook and Twitter, external company’s providing hosting or email delivery systems, or any company advertising products and services on the Website. Note that these websites will contain their own privacy policies and terms and conditions and we do not accept any responsibility or liability for these policies or the websites.
These general conditions and all disputes arising in connection with these general conditions, including the validity thereof, or with the use of the Site or with any purchases on the Site shall be governed by Dutch law. Any dispute shall be submitted to the relevant Court in Amsterdam, The Netherlands.
Waves & Wings
Joan Melchior Kemperstraat 87 H
1051 TL Amsterdam